Frequently Asked Questions (FAQs)

1. How do I book a tour package?
You can book your preferred tour package through our website, by contacting our travel experts via phone or email, or by visiting our office. Our team will assist you throughout the booking process.

2. What is included in the tour package?
Package inclusions vary depending on the itinerary. Most packages include accommodation, transportation, sightseeing, and selected meals. Please refer to the package details for the complete list of inclusions and exclusions.

3. Are flights included in the package?
Some packages include airfare, while others are land-only packages. Please check the package details or contact our team for clarification.

4. How can I make a payment?
We accept payments through bank transfer, credit/debit cards, UPI, net banking, and other secure online payment methods. Payment instructions will be shared at the time of booking.

5. Can I customize my tour package?
Yes. We offer customized holiday packages based on your travel preferences, budget, travel dates, and interests.

6. What documents are required for international travel?
Generally, you will need:
* A valid passport
* Visa (if required)
* Flight tickets
* Travel insurance (recommended or mandatory for some destinations)
* Any additional documents required by the destination country

7. Do you provide visa assistance?
Yes. We offer visa guidance and assistance for many international destinations. Visa approval remains at the discretion of the respective embassy or consulate.

8. Is travel insurance included?
Travel insurance is included only in selected packages. If it is not included, we strongly recommend purchasing travel insurance before departure.

9. What is your cancellation policy?
Cancellation charges depend on the tour package, airline, hotel, and other service providers. Please refer to our Cancellation Policy or contact us for specific details regarding your booking.

10. When will I receive my refund after cancellation?
Eligible refunds are generally processed within 7–15 working days after approval and after receiving refunds from the respective service providers.

11. Can I make changes to my booking after confirmation?
Yes, subject to availability and the policies of airlines, hotels, and other suppliers. Additional charges may apply.

12. Do you offer honeymoon, family, and group tour packages?
Yes. We offer honeymoon holidays, family vacations, group tours, corporate tours, student tours, pilgrimage tours, luxury holidays, and customized travel packages.

13. Are your tour prices fixed?
Tour prices may change due to seasonal demand, airfare fluctuations, hotel availability, currency exchange rates, and government taxes. We recommend booking early to secure the best prices.

14. How early should I book my holiday?
For domestic tours, we recommend booking at least 2–4 weeks in advance. For international tours, booking 1–3 months in advance is ideal, especially during peak travel seasons.

15. How can I contact customer support?
You can reach our customer support team by phone, email, WhatsApp, or through the contact form on our website. We are happy to assist you with bookings, travel information, and after-sales support.